FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I usually charge by the hour. If the number of hours on a project is extensive, instead of an hourly rate I charge a fixed fee. This fee is based on my estimate of the amount of time required to complete the project. My pricing is reasonable and can be tailored to meet customers' budgets.
- What is your typical process for working with a new customer?
Many of my clients are seeking career help--writing resumes and cover letters, and preparing for related interviews. I enjoy getting to know these new customers by asking them, "Where do you see yourself in five years?" This begins a conversation about their life goals within the context of their career goals. I also ask them to send me a copy of their current resume so that I can begin to get familiar with their work history prior to our discussion about the "next job" and how it relates to their career development.
- What education and/or training do you have that relates to your work?
I am a writer and a coach. Building on a successful career in public policy and executive management, I now enjoy a more personal approach to writing--helping clients transform their careers, businesses, and lives. A list of my publications is available on my website, rivercitywriting.com. You'll see that my writing has changed from a focus on public policy issues to other types of documents--resumes and cover letters, educational publications, websites, and video scripts. I have learned to write based on experience and productive collaborations with a variety of editors.