Sentrex Legal Document Preparation LDA # 282
Hired 33 times
23 years in business
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ATTENTION ALL MILITARY VETERANS and those who support US! First let me just start with facts about TAMRA Anderson before deciding on doing business with her. She is an LDA (Licensed Document Assistant) not a Paralegal (Paralegals work out of a Law firm) yet she introduces herself as one. She is not permitted to give legal advice. I hired TAMRA to do a Bifurcation to finish up my divorce. My bifurcation was never completed and filed. I paid TAMRA $1,800. She also has an inexperienced receptionist by the name of Yesenia who helps her not only with customers paperwork but also who is responsible for filing customers paperwork at the court house. This is what I witnessed because I was not only a client but she also hired me to market for her in front of the courthouse. So I seen and knew enough about how she did business and by than it was too late. I had paid her for services that were never rendered. TAMRA and BONNIE of SENTREX Legal Document Preparation at the time knew my vulnerability due to my divorce situation and took advantage of me. They took my money and kept all my legal documents, and tried to blackmail me by using my case against me. For simply not wanting to continue working with them due to unpaid commissions owed. I wanted a refund for services not rendered and to return all of my legal documents to mine. TAMRA kept all of my original legal file and will not return it to me. They also knew I was 100% Service connected military veteran and knowing that I couldn't hold a job due to my injuries BONNIE added insult by stating to me, That I was the most paranoid motherf***er!! Please reconsider hiring them or doing any business with them, they start off very nice and professional, and will make you feel that they can handle your case 100%, instead of being honest with you. I've seen them give clients the run around. They are both dishonest and not competent in their work, they will only take your money and not take responsibility for their incompetence. DO NOT HIRE!Jul 28, 2018Review from GoogleSentrex Legal Document Preparation LDA # 282's reply
Eddie you know this is absolutely not true. The girls were having a very difficult time working with you in the office mostly because of your wife. You kept thinking that there were stealing your commissions When they are not even paid commissions they are paid hourly. We tried have a meeting with you to discuss your concerns but you did not show up and we tried to explain to you what you need to do a and how to do it you would get upset and even at one point threatened Bonnie. It was not a very good working relationship so you decide to go your separate way without even giving notice. You just stopped showing up. Then contacted us wanting to be paid commissions on clients that you thought hired but did not. I am confused to your review on our over all company’s work because you actually asked me for a job because you saw how we helped people. It’s a shame that you would write this type of review.
Legal Document Preparation
Documents were prepared in a prompt manner. Tamera was very professional and attentive. Pricing was reasonable. I would recommend using Sentrex again.Dec 22, 2015VerifiedSentrex Legal Document Preparation LDA # 282's reply
Legal Document Preparation
Document filing service only use legal zoom or another cheaper service. I was expecting a “real paralegal service” keeping client informed and not sending misleading electronic communication. I would like to say there was a lack of communication, pricing increased after original quote. I was told(in an electronic document) that a document would be sent to me prior to any court date -— it was not. I was awaiting this document to make sure publishing complete prior to court date. Then after the fact I was informed by Paralegal - they just sent to courts and not what I said in my electronic transmissions . I was still awaiting that proof of publication to take to court After close to 1k for a simple spelling name change. Very disappointing service the communication with this provider was terrible. I was advised no remedy except to pay them a generous “discounted fee” to re-do re file re publish the whole case for $700.00. If you are expecting ANYTHING except a company that just files documents - Do Not Use this service. Legal Zoom would be cheaper.Apr 17, 2019VerifiedSentrex Legal Document Preparation LDA # 282's reply
I am sorry that you are unhappy with our service . Unfortunately, your review is very misleading. I stayed in constant communication with you all the way through the process including sending you all the filed documents that had your court date on it. “The Court” charges $435. Just to file it as we showed you directly from the court. Publication is $150. And I charged you $225. To do the actual paperwork, file it and send it for publication. To redo it I was only charging you $115. Plus court and publication fees. Furthermore, when You contacted me to complete the paperwork on Sunday February 17th and your documents were filed and emailed back to you on February 20th at 3:36 pm. As well as it being forwarded for publication. We worked swiftly and Professionally on your documents. Furthermore, I also text you your court date as well as talked to you over the phone. We completed everything. I’m sorry you missed your court date but your were notified 3 different ways what your court date was. We are not attorneys and we cannot keep you reminded of the court date or duties are completed once you received the documents that were filed and published. It is our goal for all of her clients to be happy. Unfortunately we are not allowed to pay your filling fees or publication fees. We can refile but The court and the newspaper will still require those fees. Please let us know how we might be able to help you get your date back on calendar.
Needed Legal Documents done in Family Law. Tamra made it as easy as possible and completed all the paperwork in a short period of time. Thank you Tamra for all your help.Jul 23, 2019
Thank you Tamra and Sentrrx team! My son spent his first night home last night thanks to your amazing office. When I came to the court on Tuesday I was so worried I wouldnt see my son again after his mom refused to bring him back. I was so distraught when I went to the courthouse and they gave me a large packet to fill out. I met you outside and you calmed me. Your staff worked extremely hard to get all of my concerns on the paperwork and to get me a hiring the same week. The Judge agreed with my concerns and now he slept peacefully in his bed last night. Thank you again. I will be referring anyone that needs help with their legal paperwork.Jul 28, 2018Review from GoogleSentrex Legal Document Preparation LDA # 282's reply
This is such great news. Thank you for the update. I will share with the staff. Enjoy your weekend.
- What should the customer know about your pricing (e.g., discounts, fees)?We offer low cost flat fees for our services.