FAQs
- What advice would you give a customer looking to hire a provider in your area of work?
If you are looking into a 24-hour monitored alarm system service make sure the service company is local. Many alarm companies are based out of state and once the sale is complete, you will need to call an out of state company for service. This may result in weeks before someone can come out to service the alarm. Also, ask if your sales representative has ever installed the security system he is presenting. Some alarm companies hire college students to knock doors as a summer job and they have little or no experience with alarm systems. I have personally seen many homeowners who were taken advantage of and were left with an inadequate system and paying too much per month. All alarm sales representatives and installers should have an Alarm Company Employee (ACE) license number and id card with the state of California.