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Great service and installation!Oct 5, 2015
Satellite Dish Services
Made an appointment the next day, showed up on time and did an excellent job at a good price.Jul 6, 2018Verified
$750 to mount 4 TVs? You’re crazy. update: I never ordered their services so my rating is for price and price alone. they could very well do a good job but the price is unjustifiable.Dec 10, 2018VerifiedAmerisat's reply
Amerisat has been in business for over 20 years. We have installed over 10,000 customers with TV, Internet and Wifi services. Our Technicians are trained professionals each with 10 years of experience. We are licensed, insured and bonded. Hanging a TV may seem very simple but the smallest error can mean not only significant damage but also serious injury. There are cheaper alternatives and they may work fine but you are risking the safety of your home and loved ones.
They understood the urgency and sent a team asap. The team did a great job. Very appreciative and highly recommendMay 22, 2018VerifiedAmerisat's reply
Thanks, Shieta! Glad we were able to help! If you need anything else please reach out to us.
You get so used to poor service you kind of expect it. Not with these guys, who got it right in every aspect. What a pleasure doing business with them.Sep 8, 2015
- What should the customer know about your pricing (e.g., discounts, fees)?Amerisat strives to be as transparent as possible. Our hourly rate is $125. We are not the cheapest by far but we are professionally trained, we have all the tools, skills, and experience. Along with a full-time staff to answer questions, troubleshoot and schedule in a timely manner.
- What is your typical process for working with a new customer?When the customer first contacts us we will ask questions to determine the best solution based the needs, environment, desired features and budget. Then we schedule an appointment in a three-hour window. The technician will call/text when he is on his way so that the customer knows when to expect them. The technician will arrive and describe the work that is to be completed. They will walk with the customer and explain clearly where the equipment will go and how long it will take him. The technician will return to the truck to prepare the materials and get started. When the service is completed the technician will do customer education to ensure the customer knows how to use the system properly. This phase is key for Amerisat. A clean install is useless if the customer cannot use it properly. Following customer education the technician will ask if there is anything else that the customer needs. If everything is complete then the customer will sign the work order and an invoice will be emailed to the customer. If the customer would like a paper invoiced then they can request one from the technician.
- What education and/or training do you have that relates to your work?Our team member are all certified Dish, Directv and HughesNet technicians. Each technician passes a background check to become a technician along with in-house customer education. We also hold certifications in the following areas: C-7 Low Voltage License (994218) Nest Pro HughesNet Dish Directv RTI Creston Lutron