Mobile iPhone Repair |Gelatotech

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About

At Gelatotech, Our skilled technicians meet you at your location and repair your device inside their service car. Most common repairs take 15-30 minutes. We guarantee 90 day warranty on all repairs. Devices we repair: • iPhone • Apple Watch • MacBook • iPad • Google Pixel • Samsung • Android. We specialize in: • Glass only Replacement • Screen Replacement • Charging Port Replacement • Front/Rear Camera Replacement • Backglass Replacement • Battery Replacement • Logic Board Repair • Data recovery • Water Damage Repair and many more services you need.

Overview

Hired 56 times

Background checked

3 employees

9 years in business

Business hours

Sun1:00 pm - 7:00 pmMon10:00 am - 8:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

2020

Services offered

Device type

Apple iPhone

Samsung Galaxy

Google Pixel

Motorola

Device issues

Broken or cracked screen

Water

Device battery / charging issue

Audio / visual issues (e.g., speaker, camera, unresponsive screen)

Work location

My customers travel to me

I travel to my customers

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

52 reviews

5

98%

4

0%

3

2%

2

0%

1

0%

Read reviews that mention:

Michael W.

Jun 28, 2020

•

Hired on Thumbtack

Details: Other iPhone • Broken or cracked screen • At the pro’s location • My home, venue, etc.

Mobile iPhone Repair |Gelatotech's reply

Phone or Tablet Repair

Oleksandr P.

May 31, 2021

•

Hired on Thumbtack

Great service. The pro arrived close to my home and did all the repair in 45 minutes (as promised). I just needed to change the battery so I can use and enjoy the phone another 1-2 years and that had been achieved. I have been using the phone extensively 3 days after the repairs and everything looks good The experience was so positive so I am considering not buying extended insurance next time!

Details: Other Galaxy phone • Device battery / charging issue • At the pro’s location • My home, venue, etc.

Phone or Tablet Repair

Joel M.

Sep 8, 2021

•

Hired on Thumbtack

Details: iPhone 7 plus • Broken or cracked screen • At the pro’s location

Mobile iPhone Repair |Gelatotech's reply

Phone or Tablet Repair

C. N.

Mar 15, 2021

•

Hired on Thumbtack

Elbert fixed my iPhone so quickly! Moreover he checked the system and cleaned my iPhone it looks brand new. I am definitely recommending Elbert as a professional that responds with a sense of urgency. Total repair time: 12 minutes.

Details: iPhone X • Broken or cracked screen • My home, venue, etc.

Mobile iPhone Repair |Gelatotech's reply

Hey C, thank you so much for sharing your iPhone Repair experience. It was a pleasure to service your iPhone X screen. If any questions or concerns occur again please feel free to contact us anytime. God bless you and your family.

Phone or Tablet Repair

Peter g.

May 5, 2020

•

Hired on Thumbtack

Highly recommended as Elbert fixed my iPhone when Apple was unable to. And he came to our house. And wore a mask. Quick and professional and fairly priced. Highly recommended. My iPhone could not be charged and the battery was depleted. My phone was effectively a brick. I could not log into any service at Apple as I had signed up for 2 factor authentication. The authentication texts were being sent to my bricked phone. And I could not change the authentication number. I was able to chat with Apple but the places they gave to set up a repair, required logging onto the Apple support site with 2 factor authentication. I then searched for a local repair and came across Gelatotech. The reviews seemed good so I wrote what the problem was. I got a reply within 20 minutes, agreed the repair price which seemed reasonable and we set up a meeting at my house that evening. Elbert replaced my charging port and put in a new battery. When I tested the ability to charge using my portable charger, it did not charge. Elbert pointed out that the cord I was using was burnt out at the pins. I got two other cords which did show that the phone charged. Elbert sold me a replacement Apple cord. What a difference a day makes. It started with a bricked phone and my family recommending I buy another. By the end I had my phone back working. Now to work out what to do when 2 factor authentication is not possible. Apple needs to review their processes for this situation. Gelatotech is highly recommended, quick, professional and a great service. Thanks.

Details: iPhone 6 • Device battery / charging issue • At the pro’s location

Mobile iPhone Repair |Gelatotech's reply

Hey Peter! Thank you so much for sharing your feedback with us. It was a pleasure to meet you & service your iPhone 6s battery & charging port. If any questions or concerns occur in the future with any of your devices, feel free to contact us anytime!

Phone or Tablet Repair

Credentials

Background Check

Elbert Ostolaza

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are up-front quotes. No hidden fees or extra fees included. You can find our repair prices on our website.
What is your typical process for working with a new customer?
We travel to our customer location and repair their device inside our car. After the repair is done, we test the new part infront of the customer. Once the test is done, you can pay with Venmo, Cash or any credit card.
What education and/or training do you have that relates to your work?
I have 4 years of electronics repair experience. Working with Apple, Samsung, Google devices.

Mobile iPhone Repair |Gelatotech

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