Introduction: Alexander Translations highest priority is providing top quality service while maintaining absolute customer confidentiality. You can rest assured that the administrator, translators, proofreaders, and editors will not disclose any information learned and/or transmitted during the performance of translation unless he or she has the express approval of all parties or when required by law. We treat all our work as confidential. To give you added confidence, we and our translators are happy to sign a Confidentiality Agreement, which we can supply if you wish. Please note that we will retain copies of your source document(s) and translation(s) on paper and/or disk (depending on the project) for one year unless we receive instructions to the contrary.
What are we offering is not just translation! Every project we receive from our clients is translated, proofread, and then edited by our professional team. After the document is edited, it is returned to the translators so they may ensure that nothing of the original texts bearing is missed. During the above thorough process, we also have a position called Quality Controller who may choose any work from the procedure to monitor the quality. Once we are satisfied, you our client can view the translation and offer your opinions until you are completely satisfied. Please check out our Quality Control Procedure section to get more information.