About this pro
I have worked with Margaret Graziano for close to ten years and she has done an amazing job during that time in helping us hire the best people, to develop and train our high performers and assist us overall in developing a great HR Department.Nov 12, 2014
Margo has provide the full spectrum of services to maximize office effectiveness and morale. She has used testing and her considerable understanding of people and communication skills to help the partners understand each other better and communicate more effectively. She has found and on-boarded what appears to be an outstanding new associate who can work well with both partners. She is helping each member of the office to identify their capabilities, achieve their goals maximize the bandwidth of the firm at the same time. The job was (and is) in Santa Cruz, CA. It has taken about 6 months so far and is ongoing and well worth it. Her services are impressive for their breadth of understanding of people and ability to get a variety of different personalities to understand what she is communicating and act on it. Margo does go above and beyond at times, but also tries to respect her own boundaries. She is not always on time, but communicates when a delay is happening. As set forth above, the quality of the work is outstanding. As to how the experience could be improved, I would say this. In order to positively affect the dynamics and future of an office people have to be taken out of their comfort zones and habitual approaches and understandings. This will result in anxieties after meetings with her. Also, some people may have their roles changed, reduced or eliminated for the best future state of the firm. In our case, Margo did not involve or meet with the person most adversely affected. It is difficult to know if more explanation to everyone would help the process.Nov 12, 2014
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- What should the customer know about your pricing (e.g., discounts, fees)?Nope it's easy. It is either a project rate or an hourly rate.
- What education and/or training do you have that relates to your work?Yes, I'm certified in employee retention, behavioral assessment, personality and psychometric assessment interpretation, performance based job description creation. I have completed CTIs 2 year coaching and leadership program. I was also a Landmark Education Seminar leader for 6 years and a Coach for both Choice Center Emotional Intelligence training and Landmark's Self Expression and Leadership training. Currently I am a member of the Conscious Business Network and in this organization there are over a hundred personal development and transformational pros that collaborate and train each other quarterly. Learning, for me is living.
- How did you get started doing this type of work?I was in recruiting for 15 years and I wanted more. I wanted to help my customers at a deeper level, recruiting is very transaction oriented, coaching and consulting is deeper than that. I have a strong ability to assimilate and understand quickly what is going on and what the barriers are, coaching and consulting are a better fit for me and it keeps me on my toes and I make an impact with every customer.