FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in upfront, transparent pricing. After assessing the job, we provide clear options so you know the cost before any work begins. There are no hidden fees or surprise charges. We also offer occasional promotions and always explain ways customers can save when possible.
- What is your typical process for working with a new customer?
We start by listening and understanding the issue. After an on-site evaluation, we explain what’s going on and present the best solution options. Once approved, our licensed technicians complete the work efficiently and cleanly, then walk you through what was done and answer any questions before we leave.
- What education and/or training do you have that relates to your work?
Our plumbers are fully licensed, insured, and trained in modern plumbing systems, repair techniques, and code compliance. We stay current with ongoing training so we can provide safe, reliable, and up-to-date solutions for both residential and commercial plumbing needs.