FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive, transparent pricing with no hidden fees. Every quote includes labor, materials, and applicable permits. Americool also provides seasonal discounts and bundled service packages for added value.
- What is your typical process for working with a new customer?
We start with an on-site visit to assess your needs and provide a clear, written quote. Once approved, we schedule the work promptly and keep you informed every step of the way.
- What education and/or training do you have that relates to your work?
With over 25 years of HVAC engineering experience, I specialize in advanced troubleshooting, Title 24 compliance, and energy-efficient system design. I stay current with CSLB regulations and regularly complete manufacturer training for top brands.