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About
As a family owned and locally operated company, we're committed to providing the highest level of customer service. Our friendly technicians are respectful of you and your property and we're proud of the solid reputation we've worked hard to build. We understand that you can't predict when a plumbing problem might occur. That's why we offer honest, everyday low rates and a number of discounts and specials on our plumbing services.
With more than a decade of industry experience, our expertly-trained technicians can handle just about any plumbing problem you may have. From drain cleaning to water leaks, sewer line replacements, toilet repairs, and more, you can rely on us for all your residential plumbing needs. We even offer emergency services upon availability for serious issues that just can't wait. Our dependable plumbers in San Jose, or nearby areas are always ready to assist you.
Overview
Hired 4 times
Background checked
License verified
2 employees
4 years in business
Business hours
SunClosedMon7:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Credentials
License verified
C36 – Plumbing Contractor
License state: CA
Background checked
Passed by Jerameel Madagat on Sep 25, 2024.
Services offered
Work needed
Install new A/C units
Replace existing A/C units
Remove old A/C units
Install ducts and vents
System type
Split system
Packaged system
Other
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and punctuality.
Exceptional 5.0
111 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Savari M.
Nov 4, 2025
•
Hired on Thumbtack
Excellent service, from inspection to finishing the job fixing a major leak on main water pipe. The did the problem investigation for a reasonable price and proposed a solution for the leak. They replaced the old iron pipe with the copper. They did a good job replacing the pipe and valve etc. they are very professional, sharing the pictures and video before and after the job. It helped me to see what is going on from my remote location. They are flexible and considerate and taking the multiple payments through Zelle instead of single. I would recommend to anyone. They are trustworthy
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Part of a larger issue with the plumbing system • Townhouse
Plumbing Pipe Repair
Lori S.
Oct 4, 2025
•
From Google
Excellent Service! My Technician was very knowledgeable, respectful and timely. He did a fantastic job of evaluating the problem and fixing the issue. Would highly recommend and reach out for any future repairs. Thank you.
JM Water Heaters & Drains's reply
Thank you for the kind feedback and for your support Lori! We're so glad you were satisfied with our services. Please let us know if you or your loved ones ever need anything else—we'll be happy to help!
Savari M.
Oct 31, 2025
•
From Google
Very processional and quick response. They responded immensely for a severe water leak on the ceiling and they able to come on the same day to do initial investigation and provided details with pictures and explained the cost for the repair. The charged reasonable for the leak investigation.
JM Water Heaters & Drains's reply
Thank you for the 5 star review and kind feedback Savari! We're so glad you were satisfied with our services. Please let us know if you or your loved ones ever need anything else—we'll be happy to help!
Audrey M.
Feb 16, 2026
•
From Google
The installation was professional and knowledgeable. He performed the installation which proved his statement, trustworthy and competitively priced. He is my go-to water heater and drain contact.
JM Water Heaters & Drains's reply
Aww we're so happy your water heater and your drains are working well now! It's in our name after all haha. You're too kind Audrey, and if you (or your family and friends) ever need anything else, just let me know and we are here to serve! - Your Family at JM
Terry A.
Feb 23, 2026
•
From Google
Very professional, very good communication through the process, very reasonable and diagnosed and fixed the problem. I highly recommend JM Water Heaters and Drains!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We like to be as open and transparent as possible with customers with pricing and to give you honest pricing with top-quality service. We offer free estimates and have seasonal rotating discounts.
What is your typical process for working with a new customer?
Initial Consultation – We listen to your needs and assess the job.
Transparent Quote – We provide a clear, upfront estimate with no surprises.
Scheduling – We work around your schedule to get the job done promptly.
Quality Work – Our skilled plumbers complete the job professionally and efficiently.
Follow-up – After service, we ensure you're satisfied and offer ongoing support.
What education and/or training do you have that relates to your work?
I had hands-on training in the field by EJ Home Services, and I worked with them as a technician for 8 years.
