FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Price is dependent on your insurance or your financial situation. We are an in-network provider for Cigna, Healthnet MHN/Tricare, Kaiser and HMC Healthworks. We also work as an Out-Of-Network PPO provider. Let me know if you'd like to use your insurance and I can help you find out what type of coverage you have for our services.
- What is your typical process for working with a new customer?
We like to make sure we have the right therapist for the job before we schedule an appointment so, the first step is a consultation over the phone or in person. We will go over what you are looking to address in therapy and your goals. If there is someone I feel can suit your needs better, I'll refer you to someone in our office or to a provider in the community. If it's a good match, we'll discuss scheduling and fees. Typically, sessions are weekly or biweekly for 50 minutes. The length of therapy can last anywhere from 3 months to 1+ years depending on your goals.
- What education and/or training do you have that relates to your work?
All of our clinicians are licensed with the state of California. We each have completed additional training after graduate school that allows us to have a specialty focus like art therapy, mindfulness, trauma-focused, substance abuse, etc.