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DrBalcony

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About
With 5 years in business and a dedicated team of 10 professionals, we specialize in structural inspections and permit services. Our focus is on helping you navigate the inspection and permitting process clearly and efficiently, so your project can move forward with confidence. Whether you’re planning new construction or making structural changes, we provide careful, detail-oriented support from start to finish. Reach out today to discuss your project and see how we can help with your inspection and permit needs.
Overview

Serves Santa Ana, CA

Background checked

10 employees

5 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Check and Credit card.

Social media

Instagram

Services offered
Services needed
Reason for surveying

New construction

Boundary dispute

Insurance requirement

Subdividing

Reviews
Very good 4.6

100 reviews

5

79%

4

10%

3

5%

2

0%

1

6%


pro avatar
Shira M.

Oct 16, 2024

From Google

My first negative review, and its well-deserved. Avoid this company at all costs.They completely disregard proper inspection protocols. Without any clear necessity, they drilled a thick hole into our balcony. Their staff, lacking proper training and insurance, was unprofessional and unsafe. When I questioned the inspector about his safety, he admitted that he would have to pay out-of-pocket if an accident occurred, as the company doesnt insure him. I had to explain that his employer should be responsible for that.To make matters worse, they sent a technician with an inadequate ladder that couldnt safely reach our ceilings. On top of that, the inspector didnt have the proper equipment to determine where to drill and ended up creating a large, unnecessary hole in the wrong spot.When I raised these concerns with the general manager, Rachel, she responded by yelling at me and informing us we would be charged a rescheduling fee along with the full work estimate. Despite all the issueslack of proper tools, expertise, insurance, and professionalismthey had no response other than demanding payment.This company is unprofessional, unsafe, and extremely difficult to work with. Please learn from our experience and stay far away.-UPDATEFollowing my initial 1 star review, the company's NEW managing partner, Sam, personally reached out to me to better understand my experience. He was professional, attentive, and genuinely interested in addressing the concerns I raised which is such a refreshing change. And I could feel his sincerity and genuine care and not just to "cross it off his list".While my initial experience was accurately described and very frustrating at the time, I truly appreciated the time he took to listen, take accountability, and share the steps being implemented to improve quality control and customer service moving forward.He also extended a complimentary future inspection if ever needed, which I found to be a thoughtful gesture that wasn't a 'given', rather a true attempt to better the customer service, which every company should be always given an opportunity to cross correct.I respect businesses that are willing to reflect, improve, and engage directly with their customers, and I hope these changes positively impact others going forward.
pro avatar
Ernie V.

Nov 26, 2025

From Google

on time, clean, and efficient. Great service
DrBalcony's reply
Thank you so much, Ernie! We’re glad to hear our team arrived on time and delivered a clean, efficient inspection experience. Providing great service is always our top priority, and we truly appreciate you choosing DrBalcony. If you ever need anything in the future, we’re here to help!
pro avatar
Lianna H.

Dec 17, 2025

From Google

Very nice and thorough!
DrBalcony's reply
Thank you so much for the 5-star review, Lianna! We’re glad to hear you found our team nice and thorough. Providing a smooth experience and detailed, reliable inspections is always our goal. We appreciate your trust in DrBalcony and are here anytime you need support in the future. — The DrBalcony Team
pro avatar
Ojash P.

Dec 18, 2025

From Google

A good construction company
DrBalcony's reply
Thank you for the 5-star review, Ojash! We appreciate your kind words and are glad to hear you had a positive experience with DrBalcony. Providing reliable, professional service is always our goal, and we’re grateful for your support. — The DrBalcony Team
pro avatar
Heather S.

Dec 26, 2025

From Google

As an HOA board member for a condo complex in San Diego with about 50 units, we needed to get our SB-326 inspections done before the deadlines hit. DrBalcony was recommended, and Im glad we went with them. The team was professional from the quote stagehelped us figure out exactly what was required without trying to upsell anything extra. On inspection day, the inspector (think his name was David) was really patient when a couple board members joined for the walkthrough and had tons of questions. He pointed out minor wear spots with photos on the spot via their app. Report was detailed but not overwhelming, and it gave us peace of mind that no major repairs are needed right now. Good communication throughoutdefinitely recommend.
DrBalcony's reply
Thank you so much for your kind words, Heather! We're thrilled to hear that our team, especially David, was able to provide you with a smooth inspection experience. We appreciate your recommendation and are glad we could help give your HOA peace of mind. If you need anything else in the future, don’t hesitate to reach out! - DrBalcony Team
Credentials
Background Check

Omidreza Ghanadiof

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