I recently purchased my Nest thermostat from Amazon.com and was very enthusiastic about setting it up so that I could have some remote control ability of my heating/cooling system. When I opened the box and read the instructions, it wasn't as easy as it initially seemed (apparently my system was recommended for a pro install per the Nest instructions). Not wanting to damage my system and Nest thermostat, I called Beach Cities Mechanical office and spoke with their helpful phone technician about my situation and told them that I needed someone to install it for me. I was told about how long it would take to install, about their past experience with Nest installs (both simple and complex) and was told that they would have next day availability to come out to my house. I spoke with Travis Knight (I presume one of the owners) about my situation. He was very understanding of me, reassured me of his own personal experience with installation of Nest thermostats and gave me the confidence that his company knew what they were doing. Now, after all is said and done, I have my Nest thermostat up and running without problems. It took very little time for it to be installed and its function verified! I am very pleased with their services and would highly recommend them to anyone looking for competent, friendly and reassuring technicians.