What should the customer know about your pricing (e.g., discounts, fees)?
We give a flat rate installation price based on the work required to install a water heater to code. Our estimate is given onsite prior to beginning any work.
What education and/or training do you have that relates to your work?
Yes we receive training and education from the manufactures and wholesalers on new products updates, design changes and new code requirements continually.
How did you get started doing this type of work?
We noticed a lack of service specializing in water heaters. When Water Heaters Only, Inc was founded there where not other "water heater" company's out there is was mostly plumbers or a hardware store. We saw customer who would wait for days with out hot water and once it was installed it wasn't always done the right way. That inspired Water Heaters Only, Inc.
What types of customers have you worked with?
We specialize in water heaters, so all our work revolves around hot water. We mostly install residential tank water heaters, but we also many install tankless and commercial water heaters.