FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I keep my prices fair. I don’t want to underbid and not be able to deliver maximum quality. Every job must be acceptable to the NWFA standards, and manufacturers recommendations.
- What is your typical process for working with a new customer?
The most important is the right wood color so it can compliment the house. Next step is if that product is suitable for that specific house meaning some wood floors are not recommended in specific geographic areas. And once that’s done we determine the type of installation that’s required and how we’re going to install it.
- What education and/or training do you have that relates to your work?
2 Certificates from the National Wood Flooring Association