FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Trust Restoration Inc., our pricing is transparent and competitive within the restoration industry. We offer free estimates and work closely with insurance companies to ensure that our clients receive the coverage they deserve. There are no hidden fees, and we always provide a detailed breakdown of costs. Discounts may be available for veterans, seniors, or when multiple services are bundled.
- What is your typical process for working with a new customer?
Our process begins with a free consultation and property assessment to understand the scope of the damage. Once the issue is identified, we provide a clear and comprehensive restoration plan. We guide our clients through every step, including insurance coordination, scheduling, restoration work, and final walkthroughs to ensure complete satisfaction.
- What education and/or training do you have that relates to your work?
Our team is certified by the PMII, EPA which sets the industry standard for water damage, mold remediation, and fire restoration. We also participate in ongoing training to stay current with the latest technologies, safety protocols, and best practices in environmental and structural restoration.