FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, all companies have different dynamics and necessities for proper operating procedures seeing as some companies involve inventories, state regulations or other requirements. The sales volumes and size of the company also plays a huge part in determining the needs and the corresponding fee for the job, so the complexity of your business has to be considered before a total can be accurately quoted. I generally quote an hourly rate based on the minimal information provided, but would not be able to give a complete cost until a business interview is performed. After the initial setup and first month of processing, then a custom maintenance program could be created accordingly to suit your business needs and enable better budgeting.
- What is your typical process for working with a new customer?
As soon as a client reaches out to TPC Financial Services, a FREE 2 Hour initial interview is scheduled at the client's earliest convenience. At this first appointment, it is more of a meet and greet in order for us to get acquainted with your company and to identify what the needs are and what your first priorities should be. After more details of the company and the expectations are established, then an appropriate rate or fee can be presented to move forward with a clear understanding of the objectives to reach your company goals.
- What types of customers have you worked with?
We have worked with large corporations with $50M annual revenues down to an individual working from their home with minimal revenues. The average company can be best maintained through the internet with weekly or bi-weekly on-site visits, depending on the needs of the company. The services that we offer can be tailored to your specific needs after the initial consultation, but can always be re-evaluated as things progress.