FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Upfront pricing. Senior Citizen discounts, first time customer discounts, special discounts for membership customers.
- What is your typical process for working with a new customer?
Gather their contact information, see what their current issue is, schedule a certified technician over to do a full diagnostic and present multiple options for repair.
- What education and/or training do you have that relates to your work?
I have a bachelors degree in construction management. Third generation of being in the industry.