FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the type of security service, number of guards, hours, location, and specific requirements. We offer competitive rates for both armed and unarmed security services, with customized pricing available for long-term contracts, recurring services, and larger events. Any holiday rates, overtime, special equipment, or additional service fees are discussed upfront—there are no hidden charges.
- What is your typical process for working with a new customer?
Initial Consultation – We discuss your security needs, location, schedule, and any specific concerns. Site Assessment – When necessary, we review the property or event location to determine the appropriate security coverage. Customized Security Plan & Quote – We recommend the number and type of guards needed and provide clear pricing. Agreement & Scheduling – Once approved, we complete the service agreement and schedule qualified security personnel. Service & Supervision – Our team provides the agreed security services, with management available for communication and support. Ongoing Follow-Up – We stay in contact with the customer, address concerns promptly, and adjust security coverage as needs change.
- What education and/or training do you have that relates to your work?
I have over 16 years of experience in the security industry, with extensive hands-on training in security operations, crowd control, event security, traffic management, access control, emergency response, and coordination with law enforcement. I also have experience managing security for schools, businesses, religious organizations, and large-scale events with thousands of attendees.