FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Because I am growing my business I am offering the opportunity to provide a discount off of a written bid for the same area/work to be done.
- What is your typical process for working with a new customer?
Initial phone call to learn the details of what needs to be done, location and contact person. Next an initial appointment/walk-through to determine what tools/cleaning solutions needed (including eco-friendly) or whether they'll be provided. Submit an estimate in a timely manner. Once approved, determine time frame for task to be accomplished such as time of day, starting date/recurring date.
- What education and/or training do you have that relates to your work?
My experience encompasses cleaning in several settings including restaurants, homes and offices.