- What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate up front. Free estimates for new equipment, 49$ service fee for repairs and diagnostics. 10% off for first responders, elderly, teachers, military active, veterans
- What is your typical process for working with a new customer?
We collect information from the customer about their issue or their request. We send the appropriate technician out to give a diagnostic or an on-site free estimate. Then we move forward with service same day or schedule another appointment whenever the customer is available.
- What education and/or training do you have that relates to your work?
We have over 20 years in the industry and professional licenses.