FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always upfront and based on the size of the project, the areas being decorated, and the type of design you’d like. We provide clear estimates with no hidden fees, and all materials, installation, maintenance, and takedown are included. We’re flexible in working within different budgets while still delivering a professional, high-quality display.
- What is your typical process for working with a new customer?
We start with a free consultation to understand your style, budget, and ideas. From there, we create a custom lighting plan, provide all the materials, and handle the installation from start to finish. After the holiday season, we also take care of safe removal and storage so you don’t have to worry about a thing.
- What education and/or training do you have that relates to your work?
Our team is trained in professional installation, electrical safety, ladder and roof work, and design planning. We also keep up with the latest lighting trends to create displays that are modern, reliable, and eye-catching.