FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The initial consultation is free and I'll even buy you coffee. I work with you as best I can to make an affordable plan to help you with your business. Sometimes I charge by the hour, but most often I will give you a flat rate for the project, with proper begin and end dates along with deliverables. You can start your project today with a 50% deposit.
- What is your typical process for working with a new customer?
First, we would setup a time to talk over the phone for a brief consultation to get to know you and your business and if there's anything I can do to help. Then I will put together a quote for the services I can offer. Depending on the location and the project we can work either in person or over the phone and email. A project plan is key to completing any kind of project, big or small and I follow through the milestones and if there is more information that I need, I will definitely come back for more. We work together as partners - just because you know more about the business that I do, at the initial stages at least.
- What education and/or training do you have that relates to your work?
I am an MBA, from Arizona State University and BS before that. I have worked with the top Silicon Valley companies right after - either consulted or worked there full time. I am PMP certified since 2006, and have practiced project management in challenging organizational and technical situations with multi-million dollar budgets. While I rely on my education and my training, my experience working live on projects and dealing with people, trouble-shooting, seeking win-win, and iterating towards a solution has been lot more helpful and teaching me - that is going to be useful to my customers.