FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent, detailed estimates before any work begins—no hidden fees. Pricing is based on the scope of work, materials used, and property size to ensure fair and accurate quotes. We offer free estimates for most services, so you know what to expect upfront. For irrigation troubleshooting or complex diagnostics, there may be a service call fee (usually $100), which can be credited toward your repair if you approve the work. Occasionally, we offer seasonal discounts or package deals—ask us if any promotions apply to your project. Travel fees may apply for properties outside our standard service area, and we will disclose this before starting work. Our goal is to provide great value and clear communication every step of the way.
- What is your typical process for working with a new customer?
Our Process for Working with New Customers Initial Contact & Consultation You reach out by phone, email, or online form. We’ll discuss your needs and schedule a convenient time for an estimate or consultation. On-Site Visit & Assessment Our team visits your property to evaluate the project, review your goals, and take measurements or notes. Detailed Estimate & Proposal We provide a clear, written quote outlining the scope of work, materials, timeline, and pricing. We’re happy to answer any questions you have. Scheduling & Approval Once you approve the estimate, we coordinate a schedule that works for you and confirm the start date. Project Execution Our skilled crew performs the work with care and professionalism, keeping you updated throughout. Final Walkthrough & Satisfaction Check After completion, we review the work with you to ensure everything meets your expectations. Ongoing Support & Maintenance We’re always available for questions, follow-ups, and future services to keep your landscape healthy and beautiful.
- What education and/or training do you have that relates to your work?
training in (eco green technology ) smart controllers ET Technology. hydro point smart controllers, Et water smart controllers