Absolutely Advanced Accounting, LLC
Hired 68 times
10 years in business
Top Pro status
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A truly friendly, yet straight forward expereince. I would recommend Absolutely Advanced Accounting to anyone.Aug 21, 2019Verified
I was quoted $400 - $500 to setup the account. Once the work was underway and I had paid the deposit the estimate shot to $1500+ Now that I'm working with another accountant that specializes in my field, I found out that my suspicions were correct. This has cost me a lot of time and money. Nothing was set up correctly. I hate leaving a bad review but I can't get past this one.Jan 11, 2020VerifiedAbsolutely Advanced Accounting, LLC's reply
Apologies Aaron, but I must respectfully disagree. You were quoted an estimate sight unseen for what I told you at the time we thought the work would entail. As we got into the details, we encountered additional problems and questions that needed answering. Not only did I attempt to work with you on the cost multiple times, but I also did not charge you for the work we did to help with any miscommunications there were. We did not set up your books, we only attempted to help you fix what was already there. We are truly disappointed that you still felt that we did not deserve more credit for the efforts, and apologize you felt that way. As I said in our last email, we wish you nothing but the best in your future endeavors.
One person works here full time, so there is not any support outside of the owner. We felt our bills were inflated due to her mistakes and inaccuracies. We ran into many issues with her being confrontational and not accepting accountability. This was a very painful experience.Feb 6, 2017VerifiedAbsolutely Advanced Accounting, LLC's reply
As every business owner knows, new systems and procedures take time and effort. These procedures are designed to protect and ensure the health of the business, as well as the accuracy of the reported numbers. However, when a client refuses to cooperate, communicate, or to adapt to those new procedures, our ability for success is thwarted. Thus, such relationships usually must be terminated. I believe we were the third payroll company you worked with in 2016. We weren’t the right fit for you but I’m sure at some point you will find a bookkeeper that will be able to work with your current setup. My team and I have established a high standard of competence and professionalism as one can see in all the other reviews here. We’re very good at what we do and encourage any potential clients to talk to our customers directly.
Professional, patient and personable. Shanah was on top of my accounting issue from the minute we spoke on the phone.Mar 28, 2016Verified
This team is the most patient and kind while also being just as professional and accurate as any group I've ever worked with. I'm really busy and I have to prioritize. Thank you Shanah, Suzanne and your team for understanding my crazy life and business. I would recommend Absolutely Advanced Accounting definitely!Feb 11, 2017Verified
- What is your typical process for working with a new customer?We want to get to know you! It is paramount that we understand your Business, your goals, and your challenges. That allows us to make the best recommendations for you, (and your budget).
- What education and/or training do you have that relates to your work?Our team has varied degrees in the Business/Financial Sector, Diamond, Certified Pro Advisor, and we also partner with a couple of CPA's for a true One-stop-shop!
- What types of customers have you worked with?Almost every Business Type you can think of! We have had the fortune of being allowed to work with a large variety of clients which has allowed us to understand the ever-changing needs of lots of different industries!