Epic Electric, LLC.

Denver, CO

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About this pro

How does your service stand out?

Our work is done with pride and honor because we know that means a lot to our customers. Treating everything with personal ownership helps with quality and it's something we "hang our hats on" daily.

What do you enjoy about the work you do?

Working outdoors, interacting with people that need help, and making the world a better place is what I like most about being and electrician.

Location

Denver, CO 80204

Background check

Complete

Years in business

9

Number of employees

2

Times hired on Thumbtack

9

Reviews

6 Reviews
  • Jim S. Aug 5, 2015
    Electrical and Wiring Issues
    Verified Review
  • Gabe B. Jul 30, 2015
    Electrical and Wiring Issues
    Verified Review
    Very helpful. Very timely fix. Electrician came back the next day and did everything I asked of him.
  • Christine R. Jun 30, 2015
    Electrical and Wiring Issues
    Verified Review
    Nice guy, but $300 for the cost of 4 scews, seriously??? I probably would go with someone else next time.
    Mark K. Jun 30, 2015

    In response to Christine R. -- Our records indicate that we gave you a range of $225-$300 to come out and repair the electrical problem. It was more than a "4 screw" repair. It was a highly unsafe situation for a homeowner and an electrician to be involved in. It required a multiple step process to make it safe to repair. The last similar situation involved the fire department because it exploded, causing injury. Our electrician is considered a hero, if you ask me!

  • Jay K. Jun 24, 2015
    Electrical and Wiring Issues
    Verified Review
    Mark has very poor listening skills. He tends to jump to conclusion before listening and comprehending the scope of work. Even after he reacted in this manner I offered give him the details of the job. He refused to listen. A very bad trait in a customer centric environment. He has a tendency to shoot from the hip. His primary interest in making a quick buck of the customer. I would not hire him if he paid me to take the project! Not the brightest Crayola in the bunch!! Look for other service providers who treat you with respect!!!
    Mark K. Jun 30, 2015

    In response to Jay K. -- Perhaps you intended this review for someone else? We appreciate the opportunity to help anyone in need of electrical work. Our company welcomes everyone. I contacted you with regards to this matter hoping we could turn things around. Thanks for raising the awareness level of Epic Electric, LLC.

  • Tobias E. Jun 5, 2015
    Electrical and Wiring Issues
    Verified Review
    Awesome guy ! Excellent work !
  • Rey R. May 18, 2015
    Electrical and Wiring Issues
    Verified Review
    Found a great sparky on little notice

Q&A

What is your typical process for working with a new customer?
I try to ask pertinent questions related to the scope of work. My initial meeting with the customer involves me trying to understand what they want and how their needs can be met.
What education and/or training do you have that relates to your work?
I've worked in many types of environments in residential and commercial settings and can perform well in them. I've spent time in the military, have a family, dog, and know how to treat things in positive ways.
Do you have a standard pricing system for your service? If so, please share the details here.
Generally, I charge $150 for a service call. If it becomes an extended project, I discount these charges from the estimate. If, during this service call, I do not succeed at finding for fixing the problem, I do NOT charge anything.
How did you get started doing this type of work?
As a result of an occupational assessment/exam provided by the military, everything pointed towards an outdoor, helping and production oriented work environment.
What types of customers have you worked with?
I worked for Denver sports team customers, to college students living in a multi-family house. I tend to stay with regular developers and General Contractors through the years.
Describe a recent project you are fond of. How long did it take?
I am particularly fond of working the electrical portion of a swimming pool club house in Broomfield. I install the water pumps and filter systems related to the pool and install all the electrical lighting and power for the clubhouse.
What advice would you give a customer looking to hire a provider in your area of work?
I recommend hiring a tradesman upon determining their level of being vested in the whatever they do! That's important because when performing something meaningful, they have to have something at stake in order to do well time and time again. The other helpful part is determining how exposed their company is on the internet, (facebook, google, and linkedin, etc).
What questions should customers think through before talking to professionals about their project?
Budget, who, what, when, where and how type questions are the most common.