What should the customer know about your pricing (e.g., discounts, fees)?
Generally, I charge $150 for a service call. If it becomes an extended project, I discount these charges from the estimate. If, during this service call, I do not succeed at finding for fixing the problem, I do NOT charge anything.
What is your typical process for working with a new customer?
I try to ask pertinent questions related to the scope of work. My initial meeting with the customer involves me trying to understand what they want and how their needs can be met.
What education and/or training do you have that relates to your work?
I've worked in many types of environments in residential and commercial settings and can perform well in them. I've spent time in the military, have a family, dog, and know how to treat things in positive ways.
How did you get started doing this type of work?
As a result of an occupational assessment/exam provided by the military, everything pointed towards an outdoor, helping and production oriented work environment.
What types of customers have you worked with?
I worked for Denver sports team customers, to college students living in a multi-family house. I tend to stay with regular developers and General Contractors through the years.
Describe a recent project you are fond of. How long did it take?
I am particularly fond of working the electrical portion of a swimming pool club house in Broomfield. I install the water pumps and filter systems related to the pool and install all the electrical lighting and power for the clubhouse.
What advice would you give a customer looking to hire a provider in your area of work?
I recommend hiring a tradesman upon determining their level of being vested in the whatever they do! That's important because when performing something meaningful, they have to have something at stake in order to do well time and time again. The other helpful part is determining how exposed their company is on the internet, (facebook, google, and linkedin, etc).
What questions should customers think through before talking to professionals about their project?
Budget, who, what, when, where and how type questions are the most common.