FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We use Exactimate. Exactimate is billing system that Insurance companies and contractors both use to keep our pricing the same.
- What is your typical process for working with a new customer?
We walk the homeowner through every step of the service that we are going to provide. We address any questions or concerns that the client might have. Our Project managers will be in contact daily and be on the job site to monitor progress.
- What education and/or training do you have that relates to your work?
Everyone on our team is "WRT" certified by the IIRCR. The IICRC sets the standard for restoration.