FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is by the square foot, and varies based on furniture to be moved and the condition of the carpet. For instance, a house not cleaned for 2 years with numerous pet stains will take longer to clean and require the use of more specialized spotting agents than one that has been maintained every 6 months and has no urine spots!
- What is your typical process for working with a new customer?
We schedule an appointment to inspect the carpet or flooring to be cleaned and provide an exact quote, based o the actual size and condition, as well as how much furniture needs to be moved.
- What education and/or training do you have that relates to your work?
Our technicians are IICRC Certified. The IICRC is the Institute of Inspection, Cleaning and Restoration Certification and is the worldwide industry leader for education, standards and certification in the cleaning and restoration industry.