Footprints Floors

Littleton, CO

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About this pro

How does your service stand out?

We install hardwood, carpet and tile floors Denver and Colorado Springs residents love. Our name represents our total commitment to natural products and fantastic customers. We’re a step above the rest; and over the years have quietly become one of the largest hardwood flooring companies in Colorado.

What do you enjoy about the work you do?

We specialize in staircases, baseboard installation and refinishing, carpet installation, and stone and tile floors. Our rapid growth is due to our complete dedication to providing outstanding flooring choices. Not to mention doing what is right by every customer we serve in the Denver Metro and outlying areas. Great floors and great impressions are what we are all about!

Location

Littleton, CO 80122

Years in business

9

Number of employees

80

Times hired on Thumbtack

128

Reviews

47 Reviews
  • Claudia W. Dec 27, 2016
    Carpet Installation
    Verified Review
    Get a map, please
    The company was confused about the location of my address. Was told that they do not provide service in my Zip Code.
  • Chris M. Dec 21, 2016
    Hardwood Floor Installation
    Verified Review
    Attention to Detail
    Very happy with our experience with Footprint Floors. The end product is fantastic, and the process was painless. Our house was built in 1900, and had some challenges. Aaron took the time to ask questions and consult experts so that we would have the correct installation. The crew were in and out in just under 3 days. Give them your money!
  • Sarah R. Nov 12, 2016
    Hardwood Floor Installation
    Verified Review
    Staircase Revamp
    Jason was great when he came out to bid my small job. I appreciated his honesty and straightforwardness and went with his recommendations. The end result is exactly what I wanted. The stain closely matches the color of my pre-existing floor and they also repaired some flooring in an adjacent room perfectly. The crew (Jason and Larry) were very knowledgeable and incredibly personable too. Communication between everyone is decent , there is some lag time so if you need to know something it requires a phone call. My only negative is that I have a few jiggly spindles after they were red placed that need better anchoring but I haven't heard back about them yet. Overall, I'm very happy that I used Footprints Flooring.
  • Rita M. Nov 2, 2016
    Hardwood Floor Installation
    Verified Review
    Thank you
    These guys were great! After delays, due to Home depot, they worked so hard to get the flooring in! It looks beautiful! Thank you so much!
  • Jennifer T. Oct 17, 2016
    Flooring
    Verified Review
    Okay Job
    Please note, I contracted through Colorado Hardwood Floors, but my credit card statement showed Footprint Floors. I'm assuming these are the same companies. I initially communicated on this site with the owner of the company. He gave me a price for installing click and lock flooring as well as a price for installing quarter round molding. Then, a sales guy came out to my house to measure. He was initially going to charge me a higher price for both installations until I showed him the communication with the owner. The job started on time. The subcontractor did a pretty good job of installing the flooring. However, the quarter round molding looked horrible. Many of the cuts around the corners did not match up. And there were places where the molding was obviously cut short. The installer try to fix the short edges with wood putty, instead of just cutting a new piece of molding that was the correct size. Both the sales person and the owner came to my house to see the work. They told me that their company is very good at installing floors. However, molding and trim work is not their specialty. I wish I had known that before I chose them for my project. The owner did refund what I paid for the trim materials and installation. He said I should find a finish carpenter to do the trim correctly.
  • James I. Oct 15, 2016
    Hardwood Floor Installation
    Verified Review
    Excellent
    Great service and professional installation.
  • Jennifer E. Oct 7, 2016
    Carpet Installation
    Verified Review
    Quick, thorough, and knowledgeable.
    Quick response. Great communications- got a message, then a phone call, confirmation e-mail, phone call from estimator on the day of estimate. Fast, accurate measurements. Thorough explanation of costs and options. Theresa, the estimator, was knowledgeable and helpful.
  • Ryan V. Oct 7, 2016
    Hardwood Floor Refinishing
    Verified Review
    Prompt and good quality
    Refinished brazilian wood floors, they did a good job and were prompt and on time. I would recommend them again
  • Janice G. Oct 4, 2016
    Hardwood Floor Refinishing
    Verified Review
    Great company to use
    Scott and his crew did a great job refinishing my floor . They paid attention to detail and I was pleasantly surprised with had very little touch up to do on the baseboards! Dan or his wife came each day to answer any questions and to make sure things were running smoothly. This has by far been my best experience with floor people.
  • Mrs. T. Oct 3, 2016
    Bathroom Tiling
    Verified Review
    Terrible experience with thumbtack so far...
    Absolutely Terrible. They came out, did the bid, gave me a bid, I accepted the bid, then they emailed me and said their tile guys didn't really want to do it. ABSOLUTELY TERRIBLE BUSINESS. If you are doing ANY home remodeling, don't hire them. They don't care about homeowners and our "small" jobs.
  • Carissa K. Sep 22, 2016
    Hardwood Floor Refinishing
    Verified Review
    So happy
    We were very happy with the work done on our wood floors! I highly recommend.
  • Pamela R. Sep 9, 2016
    Hardwood Floor Refinishing
    Verified Review
    Love these guys & will use them again
    The professionals at Footprints are extremely professional, knowledgeable and friendly. They brought back my parents 50 year old hardwood floor back to its original beautiful state. It was quick, easy and affordable.
  • Rick E. Aug 25, 2016
    Hardwood Floor Installation
    Verified Review
    New flooring was installed beautifully and interwoven with existing floor and entire area was refinished. The color worked well, however the finish didn't match the finish on an adjacent pre-existing floor. They cam back and redid the finish to a much better outcome. We appreciated that they were more than willing to make it the way we wanted.
  • Mary L. Aug 8, 2016
    Hardwood Floor Installation
    Verified Review
    Prompt professional and knowledgeable with very good prices.
  • Sandy S. Jul 20, 2016
    Hardwood Floor Refinishing
    Verified Review
    We worked with Aaron Benedict from Footprints to install new wood in our dining room and refinish all the existing wood. They did a great job! I am super happy with the finished results. Aaron was in constant contact throughout the job, and it was completed in a very timely manner. Any questions and/or concerns were handled immediately.
  • Dave C. Jul 6, 2016
    Hardwood Floor Installation
    Verified Review
    Hire this company! Don't look at anyone else. Don't shop around - just hire Footprints! I had an emergency due to another contractor completely ruining the job. Matt and his team responded to my request immediately and had the job completely finished 6 days later, during a time where he was already completely booked with other jobs. Footprints found a way to accommodate me and absolutely saved my renovation plans. I cannot recommend them highly enough. Excellent work, done on time and within budget, and expert installation and refinishing. Tremendous experience.
  • Jean M. Jun 16, 2016
    Hardwood Floor Repair or Partial Replacement
    Verified Review
    We had a great experience with Footprints. They were helpful, educated us about our floor, and did a beautiful job. I would highly recommend Aaron and his team. Jeanne Mares, Severance, Colorado
  • Alex V. Jun 13, 2016
    Hardwood Floor Refinishing
    Verified Review
    They did a great job with a difficult project. The team was courteous, timely, and respectful.
  • Patrick T. Jun 8, 2016
    Tile Installation
    Verified Review
    Aaron and Marco did a wonderful job with our bathroom tile project. We will be using them again!
  • Shelby H. May 10, 2016
    Hardwood Floor Installation
    Verified Review
    Footprints did an amazing job. The staff was very helpful and friendly. They did a great job matching the stain to our other floors. I would highly recommend them!
  • Garrett H. May 7, 2016
    Hardwood Floor Repair or Partial Replacement
    Verified Review
    The installer was very polite and knowledgeable.
  • Eldon W. May 7, 2016
    Hardwood Floor Refinishing
    Verified Review
    Dan and his team did a superb job in turning an ugly oak floor into a thing of beauty. They performed every phase of the work with minimal disruption. I highly recommend this professional and courteous team whose fees were very competitive.
  • Jodie R. May 3, 2016
    Hardwood Floor Installation
    Verified Review
    New hardwood floor put in. Overall the floor looks nice. There are a few spots where they finished over wood chip so the floor is not smooth. Thank goodness the bed covers them. My closet door wouldn't shut so I had to alter that. There was never a final walk through to see if we were happy with the job. A tar like substance they used was dripped in my kitchen on tile and on front porch. It took someone a month to call me back to discuss things and then refused to hear my concerns. I would not recommend them because of the lack to detail,clean up and customer service on the finished product is very poor.
  • Lindsey K. Apr 30, 2016
    Hardwood Floor Installation
    Verified Review
    My salesman was great! They were flexible and quick. Love my flooring!
  • Heather D. Apr 30, 2016
    Bathroom Tiling
    Verified Review
    Floors look great just didn't like how much dust was actually present after the job. Would recommend this company quote a housecleaner to come in to do a thorough clean everywhere with the bid
  • Jane B. Apr 26, 2016
    Vinyl or Linoleum Installation
    Verified Review
  • Xion C. Apr 13, 2016
    Hardwood Floor Installation
    Verified Review
    We really like our new bedroom & stairs. The 3 stars however are for a couple things. Originally the sales guy who did the quote also gave us a list of all materials to buy. When contractor came by we were missing material because we weren't told to get it (another trip to Home Depot had to be made and we didn't really have time for it ). I guess contractor wasn't informed at first that he had to do stairs as we found out they are difficult to do with the type of flooring. Contractor let us know he'd be back to get stairs done once we contacted him & let him know we got the piece for the stairs. After purchasing the piece , I contacted him & so did my husband. No response. I finally contacted company (idk if it's the manager but Scott) and he arranged for piece on stairs to be put on. The 3 stars is because I shouldn't have had to contact tom dick and Harry for the completion of the project. Regardless of how easy the installation for the iron piece was, I paid for a service and required that it be done by the company I paid. Could we have done it ourselves? Maybe yes but maybe we could've screw something up so I left it to the pros. We are getting walk-in closet & upstairs rooms done with the flooring and will be trying a new company this time.
  • Cindy A. Apr 12, 2016
    Hardwood Floor Installation
    Verified Review
    He is a great mobile welder
  • Jenny S. Mar 28, 2016
    Hardwood Floor Installation
    Verified Review
  • Charles B. Mar 28, 2016
    Hardwood Floor Installation
    Verified Review
    The company refinished an existing floor and installed a new wood floor in our condo. They arrived on time as scheduled, performed the work in an exceptional manner and completed the work in accordance with their proposal. We would definitely use them again.
  • Eddie M. Jan 20, 2016
    Hardwood Floor Repair or Partial Replacement
    Verified Review
    The gentleman was very professional. Good pricing, very honest, and does wonderful work. Eddie Meeks
  • Richard S. Oct 25, 2015
    Stone or Tile Flooring Repair or Partial Replacement
    Verified Review
    Mark updated our 3 bathrooms by removing the original carpet flooring and replacing it with ceramic tile. All was done by phone since I live in another city. Mark was very accommodating, efficient, and professional. Pics look great and I now have a great addition to update by house.
  • Don J. Sep 25, 2015
    Hardwood Floor Installation
    Verified Review
    The installer had to come back and finish after the owner of Footprints came out and inspected his work. I was impressed with the company and its owner but would not have the installer complete another Job for me.
  • Bev W. Sep 9, 2015
    Hardwood Floor Installation
    Verified Review
    What started out as an awesome experience hasn't been completed. The job was bid on one quote sheet for two different parts. Part 1 was completed about 2 weeks ago. I was told that I would receive a phone call to set up a time to finish the entire project. That hasn't happened yet. I will need to call Footprints. The first part of the job was a four star. The floor looked very pretty but I felt that the trim work that was done was below par and needed to be redone. Some attention to detail was lacking by some workers.
  • Paige R. Aug 10, 2015
    Hardwood Floor Repair or Partial Replacement
    Verified Review
    Ashley and her team were fantastic, prompt and very professional with my request. I have nothing but great things to say about this company.
  • Don C. Aug 3, 2015
    Hardwood Floor Installation
    Verified Review
    Work was well done and we are pleased with the finished product. A minor redo was needed on a small section of floor that didn't take the finish. They communicated when the finish wasn't dry and they would need an extra day. The clean up was not as I expected. The floor layers used my garage to cut their oak pieces but did a very poor job of cleaning up afterward. Sawdust was everywhere and was tracking into the house. They also brought a dog into the back yard while I wasn't there and it left several urine burn spots in my grass. Not very professional in my opinion.
  • Eugene S. Jul 19, 2015
    Hardwood Floor Refinishing
    Verified Review
    Introduction and interview were accomplished efficiently and the attitude displayed by Mark Duskus was a major factor in selecting this company. No work has been done yet.
  • Lindsey Y. Jul 1, 2015
    Bathroom Tiling
    Verified Review
    Very professional and efficient. We had our quote before they left our house!
  • Emily V. Mar 30, 2015
    Hardwood Floor Repair or Partial Replacement
    Verified Review
    I hired Footprints to refinish existing hardwood floors. After receiving a bid and feeling the price was reasonable I was given a timeline and start date. The actual project took twice as long as originally explained and the overall communication between myself, the contractor hired to do the job and footprints floors was not acceptable. Issues were not immediately handled and the process was quite fruatrating.
  • James L. Mar 18, 2015
    Hardwood Floor Refinishing
    Verified Review
    We hired Footprint Floors to sand and re-finish fairly beat up maple floors on two levels of our new home. Footprint Floors was prompt, reasonably priced and did excellent work. Their communication with us was superb. After the project was completed, we asked for a minor touch-up on one difficult area. Footprint Floors happily worked with us to make sure that the job was perfect. I would gladly use Footprint Floors again.
  • Tony W. Feb 6, 2015
    Hardwood Floor Repair or Partial Replacement
    Verified Review
  • David B. Jan 3, 2015
    Hardwood Floor Refinishing
    Verified Review
    The floors look beautiful and the workers were thorough and hard working and did everything in a timely manner, and the price was very competitive and reasonable. We had one area that they came back to correct and they did that perfectly and timely. My only dissatisfaction is the condition of my baseboards after they finished. Some had been repainted within the past year, and now I need to repaint all of them. This could have been prevented if they had used painters tape to cover them. Overall, I would highly recommend them.
  • Dianne F. Nov 30, 2014
    Hardwood Floor Installation
    Verified Review
    Footprints helped us with installing and finishing hardwood floors in our home. The job took them only three and a half days. The work of the entire crew was impressive and they went above and beyond what I expected from the company. The members of the crew were on time everyday until the job was done. The quality of the work was fantastic; our hardwood floors look brand new --very beautiful! Our experience with Footprints was a great one -- no improvement necessary. Footprints was a great company and we recommend them to anyone who needs to have work done on their hardwood floors.
  • Frank F. Nov 22, 2014
    Hardwood Floor Installation
    Verified Review
  • Anthony S. Oct 22, 2014
    Hardwood Floor Repair or Partial Replacement
    Verified Review
  • April M. Feb 21, 2014
    Footprints did a beautiful job on the floors in our town home. They moved our furniture out and in carefully, they stuck to their timeline, cleaned up, and made our floors look beautiful. I was always a pro carpet person, but after getting floors from this company I am pro hardwood. Also, Bryan and his company value hard work, honesty and family. I highly recommend Footprints Floors and will work with them again.
  • Kristine C. Feb 18, 2014
    Will give a free estimate! Super friendly employees. The owner came and did the estimate and was friendly, and he gave me different options so I could pick one that fit in my budget. We were getting floors refinished and they did a great job. They are a perfect match to the other wood in our house, and look really nice. Would definitely use them again!

Q&A

What is your typical process for working with a new customer?
We like to meet the customer at their property to measure and discuss the best flooring choices. We will send an estimate to the customer quickly and competitively.
Do you have a standard pricing system for your service? If so, please share the details here.
Footprints Floors offers financing to their customers. Footprints Floors has a unique business model for hardwood flooring in Denver. It is one that eliminates most of the overhead of other hardwood floor providers. We can offer many select flooring options at our cost to you. It is possible, simply because we do not have extra expenses to factor into your purchase price. Commitment to value and honest business practices compel Footprints Floors to provide the best prices and service in the flooring industry. We invite you to compare our products, quality and service to anyone else. We think you will be surprised at the Footprints Floors difference.
How did you get started doing this type of work?
Bryan grew up in south Denver. He attended the Air Force Academy in Colorado Springs, CO and served this country after graduation. Like most who serve, Bryan’s military experience strengthened his belief in, and commitment to, integrity, duty and leadership. When Bryan and wife Kelli settled in Littleton, Colorado they started a family…three rambunctious girls and two very big dogs. It was then, Bryan noticed that the flooring industry in Denver was highly inefficient and unscrupulous. It was nearly impossible to find providers who worked with a true sense of honesty and fairness. Changing this was not only an opportunity for Bryan, it was practically a calling. “Putting the customer first and creating an impeccable reputation in this industry was Job #1,” says Bryan, about his goals for his future flooring company in Denver. He named it Footprints Floors, and created a unique company structure that promoted the best in people, products and business practices. It worked! So much so, that Footprints Floors is one of the largest hardwood providers in Colorado and is growing rapidly.
What types of customers have you worked with?
Install, sand and finish new hardwood and all existing hardwood. Stain new floors and old floors to match. Install new or refinish treads and risers on stairs. Help select and install new carpet. install new tile or vinyl floors. Natural stone and tile installation. Move furniture, appliances and plumbing. Remove/dispose of existing floor. Remove/return baseboards and furniture.
What advice would you give a customer looking to hire a provider in your area of work?
Most hardwood "companies" are a small out fit usually consisting of one or two guys. Sometimes those companies are good, but far too often they're not and customers are left with either an unfinished product or inferior product...or no product in the worse scenarios.
What questions should customers think through before talking to professionals about their project?
Does the contractor carry liability insurance? If not, you could be in for big troubles should anything go wrong with your project. Ask the contractor for a copy of their liability insurance. Be sure to check when the policy expires. It may even be worth a call to the agent/agency that insures them. That way you can be sure the policy is current and in good standing. Does the contractor use full-time employees, sporadic sub-contractors, or are they a hybrid that uses the same sub-contractors every week? Many companies will claim they use only full-time employees. If so, you may want to request a copy of their workers’ comp insurance. And, it is not a bad idea to call the agent/agency that provides their workers’ comp insurance to be sure they are current on that policy, too.