- What should the customer know about your pricing (e.g., discounts, fees)?
We will go through the project in depth with you to ensure you are getting exactly what you are looking for. We are happy to break out individual elements so you can decide what is best for you depending on your budget. You'll also have the opportunity to take advantage of specific discounts depending on your situation. All of our work is 100% guaranteed and warrantied for up to 5 years.
- What is your typical process for working with a new customer?
When you set up an estimate with us, we will come to your home or project, spend time getting to know you and your needs, take thorough measurements, and then provide you with multiple options to choose from. After you decide to book with us, we will keep you updated weekly, then daily leading up to your project. Once we begin, we will do an initial walkthrough to make sure we are all on the same page, send you daily updates, and a final walkthrough to be sure you are happy with the work.
- What education and/or training do you have that relates to your work?
Everyone on our team has at least 5 years of experience in the painting industry. Our leadership team also brings similar experience in customer service, sales, marketing, and production management. When you choose Exemplary Painting, you are getting a team of professionals that have the skills to meet your needs and truly cares about your project as much as you do.