FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free quotes, and all costs are clearly explained before we start, so there are no surprises. We never charge hidden fees
- What is your typical process for working with a new customer?
When working with a new customer, we start with a free consultation to understand your heating needs. We then provide a clear, written estimate and explain all available options so you can make an informed decision. Once approved, we schedule the work at a time that’s convenient for you, complete the job professionally and safely, and fully test the system before leaving. We also follow up afterward to ensure everything is running smoothly and answer any questions about maintenance.
- What education and/or training do you have that relates to your work?
I am a licensed Master Plumber with over 10 years of hands-on experience in boiler installation, repair, and maintenance. My background includes extensive training in residential and commercial heating systems, as well as ongoing education to stay current with safety standards and new technologies. This combination of formal licensing and practical expertise ensures every job is completed to the highest standard of quality and reliability.