FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the scope of work, accessibility, and existing wiring conditions. Smaller jobs like outlets, switches, or fan installations are typically straightforward, while larger or troubleshooting projects can vary depending on complexity. We focus on clean, professional installations and long-term reliability, not quick fixes that lead to future issues. We’re happy to provide upfront pricing or ballpark estimates based on photos or a quick call, so you know what to expect before scheduling.
- What is your typical process for working with a new customer?
1.Initial Contact – You reach out with details about your project (photos help speed things up). 2.Quick Estimate – We provide a ballpark price or schedule a time to take a closer look if needed. 3.Clear Scope & Pricing – You’ll receive straightforward pricing and a clear explanation of the work — no surprises. 4.Scheduling – We schedule a time that works for you and show up on time, ready to complete the job efficiently. 5.Professional Installation – Clean, high-quality work with attention to detail. 6.Final Walkthrough – We make sure everything works properly and you’re 100% satisfied before wrapping up. Our goal is to make the entire process smooth, transparent, and stress-free from start to finish.
- What education and/or training do you have that relates to your work?
Our training comes from hands-on experience in the electrical and lighting industry over the past 6+ years, working directly on residential and commercial projects. We’ve been trained in proper installation practices, electrical troubleshooting, and modern LED lighting systems, including energy-efficient upgrades and code-conscious installations. We continue to stay up to date with new lighting technologies, products, and best practices to ensure safe, reliable, and high-quality work on every project.