Northwind Heating and Air LLC

48 photos

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Read reviews that mention:

• ac・19

• furnace・19

• hvac・13

• install・13

• unit・8

• air・6

• heat・6

• system・5

• split・3

• mini・2

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Nicole A.

Aug 11, 2021

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Hired on Thumbtack

Hired on Thumbtack

Easy fix of my air conditioner. Showed and taught my husband how to fix it in the future.

Details: Repair • The power is on, but the fan won't run • Outside • Ground floor • House

Central Air Conditioning Repair or Maintenance

David P.

Aug 6, 2021

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Hired on Thumbtack

Hired on Thumbtack

It was just really easy to work with them overall. They were on time, answered all my questions and went above and beyond to assist me.

Details: Furnace • Basement • Two-story building • House

Heating System Repair or Maintenance

Jennifer B.

Oct 15, 2020

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Hired on Thumbtack

Hired on Thumbtack

So thrilled to have found someone I can trust to work on my old furnace. Skyler got it running again and didn’t try to to talk me into replacing it. Gave me great advice and really knew what he was doing. I am grateful I found him!!!

Details: Furnace • No heat • Basement • Two-story building • House

Heating System Repair or Maintenance

Donna L.

Jul 1, 2022

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Hired on Thumbtack

Hired on Thumbtack

I would highly recommend Skyler. It was a great experience from the beginning to the end.

Details: Routine Maintenance • No problem, just need maintenance • Outside • Outside • House

Central Air Conditioning Repair or Maintenance

Noah W.

Sep 30, 2020

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Hired on Thumbtack

Hired on Thumbtack

Skyler did amazing work. He installed a new A/C unit and did a lot of duct work to make sure the whole house got cool. I live in an old, old house (1885) and he did a lot of extra work to make sure the cold air got to every room. Skyler really cares about the details and is easy to work with.

Details: Install a new A/C unit • System recommended by the pro • Homeowner or property manager (done) • Location recommended by the professional • Location recommended by the professional • 1,000 - 2,000 sq ft • Two stories • House

Central Air Conditioning Installation or Replacement

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  Some of our discounts include, military, veteran, first responders, and teachers. Whether it's a discount, a waived service fee with a repair, or just a discount for a great review we have them here! We are dedicated to doing the job right at a fair price. We may not be the cheapest but we do not cut corners EVER. We offer many discounts and incentives for our loyal customers. We care for our customers and realize they have other places they'd like to spend their money so we keep our prices fair and reward our customers.

• What is your typical process for working with a new customer?

  First and foremost we need the customers basic information. (can't fix the problem if we can't look at the unit ;) While during our first conversation we happily answer every question they have that can be answered by phone. We will then schedule an appointment to come and investigate the issue they are having. Upon arrival we explain more about our company, get to know our new customer and invite the customer to watch us work if they would like. After the issue is found we present as many options as possible so our customer can make an informed decision that is best for their family. If we are running any deals we will let the customer know and upon approval will remedy the issue. In closing we collect payment for our services and hope that we have formed a long and lasting relationship with that customer.

• What education and/or training do you have that relates to your work?

  A two year degree from Eastfield Technical College in Applied HVAC technologies, 16 years in on the job training, NATE/ICE certification, and other training certificates.