- What should the customer know about your pricing (e.g., discounts, fees)?
All Universal Construction Inc offers middle of the road pricing. We've been told time after time that we are reasonable and fall in the middle of all estimates provided. All Universal Construction offers senior citizen and military discounts anywhere from 5 to 10 percent.
- What is your typical process for working with a new customer?
After securing a job, we schedule a contract meeting in our conference room. During our meeting we go over all workscopes, contractual agreements, timeline and answer all questions our clients may have. All Universal usually secures a down payment ranging from 30 to 50 percent depending on the size of the project. After this is all settled we start the project per start date agreement. Some projects can start within a week others take 1 or more months depending on city requirements for permit processes.
- What education and/or training do you have that relates to your work?
I attended and completed the Carpentry apprenticeship program in Northwest Indiana local union program. I also worked with Construction companies performing various structural, framing and finish work throughout my apprenticeship and journeyman career.