"When he explained what was and its usefulness in a network environment, I became fairly excited at the possibilities for improving my network situation beyond what I'd originally planned.
Then, before we'd even settled on terms of the original work, Chris tried to get in touch with me about solving a specific network connectivity problem I mentioned having. He had his network engineer on a conference line and they were going to talk me through resolving my immediate problem. I was unavailable at the time he called, but I was impressed with his extra effort to help solve my problems. So I decided to ask Chris to help me straighten out my self-inflicted network problems.
We worked together to design a wall mounted rack that would hold all my NAS and hub equipment, and then the true magic began. I was NOT looking forward to undoing the wiring mess that I had created over several years, but Chris said, "Don't touch anything, we'll sort it all out and get it put back together in perfect order..." And the short version of the story is... they did.
Now my entire network is humming along perfectly, problems were solved that I didn't even know I had. And Chris and his guys went above and beyond the call to make sure everything was neat, well labeled, and in perfect working order. While we were troubleshooting the wired connection to my Onkyo receiver, the network engineer even helped straighten out the configuration errors I'd inadvertently created, and in the process fixed the sound problem I was having with my Rega Planar 3 turntable. Am I happy? In a word. Extremely."