FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
competitive pricing.
- What is your typical process for working with a new customer?
1) Consulting begins by a JLP Home Improvement representative visiting a job site. We begin by assessing the project to give the best options for our client and discuss the best options for that particular project. 2) An itemized list of all material will be provided in the final proposal. All work is to be completed in a professional manner to the highest standards of workmanship by JLP Home Improvement (JLP). Any alterations or deviations from the final proposal, including additional costs and fees, will be made upon written agreement between an authorized JLP representative and client. JLP employees are fully insured. 3) Before starting a project, it is imperative that we reach a mutual agreement with our clients and sign contract. 4) At the end of each workday, we walk through our progress and explain to our clients what was completed. We do this so that clients have a better understanding of where we stand amongst the completion. 5) Before a project reaches its final phase, we have a standard checklist procedure to assure that you are satisfied with our finished product. This gives us the opportunity to review our services and prevents us from returning to fix any deficiencies.
- What education and/or training do you have that relates to your work?
Over 20 years of experience in construction, OSHA certified.