|Monday||10:00 a.m. to 6:00 p.m.|
|Tuesday||10:00 a.m. to 6:00 p.m.|
|Wednesday||10:00 a.m. to 6:00 p.m.|
|Thursday||10:00 a.m. to 6:00 p.m.|
|Friday||10:00 a.m. to 6:00 p.m.|
About this pro
4 years in business
21 hires on Thumbtack
House with pet(s)
Sub-par. First they were late. Second, the things that I specified that I would like cleaned were not done. I was quoted $125 for 3hrs and $25 for each additional hour. After I saw that things they claimed they cleaned were in fact not clean I notified Julie who went back and forth with me about how those things were cleaned even after I showed her pictures, then she told me that my requests would have needed longer than three hours. If more than three hours was needed to complete the requests it seems some sort of notification would have been given so the work could be done. Ultimately the only things that seemed to be done in three hours was that all my floors were very clean. Then they complained because I was a few minutes late returning even though they arrived late. Julie came back and cleaned out some of the cabinets which was one of my main requests. $125 to clean my floors is ridiculous. I would never use them again and would not recommend them either.May 31, 2016Verified
Very unprofessional. Always cancels and makes excuses that they have somewhere else to be. Will never ever hire again. Never showed up for the first cleaning.. Very very unprofessional. Does not even deserve a one star rating.May 9, 2016Verified
Recurring cleaning, 1st day. After choosing their cleaning service, Julie contacted me right away. Communication was "GREAT" and Julie answered any questions I had promptly! We set a date, and when they arrived; did a quick tour of my home & needs. They worked diligently dusting & deep cleaning my floors. The grout and my white tile kitchen floors look brand new! They also love dogs "friendly" ones of course, and everyone worked nicely together. They were polite, personable and easy to work with. Looking forward to seeing them again soon!Mar 20, 2016VerifiedJulie C.'s reply
We loved working with you, and your furbabies were an added bonus! ! We look forward to seeing you soon !!
Fantastic service. Very professional, highly recommended. They came and spent 6 hours organizing and cleaning. Extremely pleased!Feb 6, 2016VerifiedJulie C.'s reply
It was our pleasure!!
Quick response at first then no follow upMay 19, 2016VerifiedJulie C.'s reply
Julie Clement Hi Alane, are you receiving my messages? I replied via Thumbtack yesterday just as I finished up for the day. 12 hours ago Julie Clement Hi Alane, Just finishing up for the day, would between a 10:00-11:00 am arrival be okay for Saturday? 12 hours ago Alane Walsh sent you a private review Still hopeful for follow up because previous reviews were good 12 hours ago Alane Walsh Time to be determined by you still 22 hours ago Alane Walsh Saturday would be great. Lmk what time. Thanks 2 days ago Julie Clement Hi Alane, Would tomorrow or Saturday be better for you? 2 days ago Alane Walsh When can you come? 2 days ago Alane Walsh viewed your profile.
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- What should the customer know about your pricing (e.g., discounts, fees)?As previously stated we are not one size fits all, we will make every effort to accommodate your budget and needs. We are happy to work with you to create a package that best suits your needs.
- What is your typical process for working with a new customer?We will schedule a mutually agreeable appointment for services to be provided. Upon arrival we ask for a brief tour highlighting the areas of most concern, as well as establish if we feel that more time will be required to complete the scope of work. We want to be sure that our customers are left completely satisfied and can confidently refer us to their family & friends.
- What education and/or training do you have that relates to your work?I am a mother of two and retired General Manager, both of which require a great deal of attention to detail. I am always keeping my eyes open for ways to improve our performance. Whether it be finding quality natural ingredients, or simple tricks, we like to stay relevant!