S

Sad Mac Repair

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Computer issue

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Desktop or laptop

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Introduction: My work is based on providing a service I personally couldn't find, so every interaction is focused on trying to make the experience like what I wanted when I needed help. The personal interaction, I meet some very interesting folks. Also I am a born problem solver!

Overview

1 employee

28 years in business

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Specialties

Computer type

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Computer issue

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Reviews

2.0

1 review

5

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2

100%

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Jay l.

Aug 12, 2015

Matt is good at many small Mac tasks and is a well of information. However, he works fast, can get confused (saying that he's done a backup, for instance, when he hasn't), and when you discover the problem a day or two later, he refuses to take responsibility, saying: "Well it was working when I left!".

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My pricing policy is very simple, "time & materials." I charge an hourly fee (including travel time) and any additional items are charged separately.
What education and/or training do you have that relates to your work?
With the speed that this industry changes, everyday the is some level of education necessary. Each new operating system, each new version of a program requires keep up with the new information. Apple continually provides new training to maintain certification.
How did you get started doing this type of work?
I looked for help and could only find "bad" help, so once I became proficient, I decided to provide the service I couldn't find!