FAQs
- What education and/or training do you have that relates to your work?
Reading the trades, attending seminars, and beta testing several products.
- How did you get started doing this type of work?
Before i got into this line of work, I became the "tech geek" at every media company I've worked for for the past 30 years. Everyone at my company would bring me their computer problems, then it was my media clients.. Finally, I started getting calls from people that started "You don't know me, but you know my friend, who told me you could likely solve my problem...." I just seemed the normal progression.
- What types of customers have you worked with?
Initial computer set up, including back up strategies. Operating system issues and various troubleshooting. Customzied spreadsheets. Instructions on basic operation, and more in-depth instruction on specific individual needs varying on personal usage.