FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At ABC Chimneys Solutions, we believe that quality service should come at a fair price. Our pricing is competitive and fully transparent - no hidden fees, just honest work. Every project is priced based on its specific needs, and we're happy to offer discounts for larger jobs or returning clients. We also provide free estimates and do our best to work within your budget while delivering top-tier results.
- What is your typical process for working with a new customer?
At ABC Chimneys Solutions, our process starts with a free consultation where we listen to your needs, assess the project, and provide expert recommendations. We then schedule an on-site inspection to evaluate the condition and scope of the work. After that, we deliver a clear, detailed estimate with no hidden fees. Once approved, we set a timeline and get to work always keeping you informed every step of the way. Our goal is to make the experience smooth, professional, and tailored to your needs from start to finish
- What education and/or training do you have that relates to your work?
At ABC Chimneys Solutions, our team has years of hands-on experience and specialized training in chimney construction, repair, and safety. We've worked with a wide range of materials and structures, and we stay up to date with industry standards, building codes, and best practices. Our technicians have completed professional training in masonry, chimney safety, and waterproofing systems to ensure every job is done efficiently and safely. Experience, skill, and ongoing learning are the foundation of our work.