Contracting USA

Rocky Hill, CT

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About this pro

How does your business stand out?

Here at Contracting USA, we make every effort to make the customer's experience as stress-free and enjoyable as possible. We pride ourselves in our customer service by overseeing the remodel or renovation with our qualified Site Managers who ensure the job is getting done right. Our pricing is typically lower than most because of the volume we do we can sometimes get the materials needed at discounted rates which we pass on to the customers.

What do you enjoy about the work you do?

We enjoy most seeing a happy customer once their project has been completed. Seeing a project through from start to finish and the improvement in the overall look of the residence or building is rewarding to know that we were a part of the process.

Location

Rocky Hill, CT 06067

Years in business

2

Number of employees

10

Times hired on Thumbtack

8

Reviews

10 Reviews
  • Richard T. Dec 6, 2016
    Roofing
    Verified Review
    Great people to deal with
    Need a price on my roof these are the nicest people I dealt with. Do not have the funds right now to get my roof done but when I do these are the people I am calling.
  • Jan R. Sep 3, 2015
    Tony and his crew at Contracting USA are professional, considerate and thorough. They worked with me to minimize the disruption in my life and provide results that exceeded my expectations. I highly recommend them.
  • Terri W. Sep 2, 2015
    Amazing job. They remodeled my house and my sons house and both outstanding jobs. I highly recommend them to anybody who wants anything done to their homes. Also a very hardworking and nice crew. I am definitely using them again. Prices were very reasonable.
  • Jessica H. Sep 2, 2015
    My name is Jessica Hart. I hired this company to frame my house, in addition to building a garage. They were very friendly, reliable and cost efficient. They did a great job. They estimated it to be a certain amount of days and they completed the project sooner than their estimation. I am now hiring this company to build a deck on the back of my house. I will refer this company in the future and I strongly recommend going with them
  • Mike W. Aug 13, 2015
    Roof Installation or Replacement
    Verified Review
  • Travis rel R. Jul 10, 2015
    These guys know what they are doing I couldn't have asked for a nicer group of guys to do such a great job. I highly recommend them they where fast and efficient and after they left it looked like they where never there they cleaned up every bit of there mess and my family can't say enuff how good my house looks now
  • Maria S. Jul 10, 2015
  • Rob C. Jul 10, 2015
    Very outstanding job! They remodeled my house and I can't be happier. I highly recommended them to anybody who needs work done in their home. They have great prices and awesome hard workers who get the job done!
  • Vincent G. Jun 26, 2015
    My experience with Paolo and the rest of the staff at Contracting USA was outstanding. Their work on my rental remodeling was completed within schedule and within budget. I will recommend Contracting USA to all of my friends and family.
  • Suan T. Jun 23, 2015
    Paolo and Tony are joy to work with. They have done an excellent job in fixing my entire first floor. I would highly recommend them to anyone. They are reasonably priced too.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Every project we do is unique to itself so prices vary depending on what the job entails. There are standard pricing we get from our material distributors and pass those prices on to the customers depending on what is required to complete the job at hand.
What is your typical process for working with a new customer?
When working with a new customer, we typically start with a phone conversation discussing the work that they are looking to have done. We like to then set up an initial free consultation at the location where the work is to be performed to get a better idea of what they are trying to accomplish. This may involve taking a few photos or measurements so that we can give them the most accurate price when writing up their estimate.
What education and/or training do you have that relates to your work?
As the business owner I have a BA in Sociology and feel that I have a talent with communicating with people and relating to them in many aspects of the profession. As far as our contractors, they all specialize in their relevant areas and are licensed and insured for their trade. Many of our sub-contractors have been in the industry from 10-30 years doing what they love the most, which is restoring,renovating and building.
What types of customers have you worked with?
We have worked with all types of customers, both residential home owners and commercial accounts. We deal with customers who have suffered damage due to weather, water leaks, fires or work with "flipper" who are trying to renovate properties to sell. We can even help customers give new life to their "forever" homes by updating bathrooms, flooring or kitchens.
Describe a recent project you are fond of. How long did it take?
We recently repaired/renovated a home that was damaged from a fire. This renovation consisting of reframing burnt areas, new sheetrock, refinishing flooring, painting of entire house, new roof, new windows and repairing old concrete stairs. The project was completed in about 8 weeks.
What advice would you give a customer looking to hire a provider in your area of work?
Customers should research who they are having perform the work by looking at any reviews from previous customers, asking for references, looking at websites or photos of previous work and also making sure the contractor is licensed and injured. It is always good to have a signed contract which will protect both the customer and the contractor.
What questions should customers think through before talking to professionals about their project?
It is helpful for customers to have some type of idea of what they are looking to accomplish with their project. They should be in constant contact with the Contractor to ensure they are getting what they want. Budget should also be clear with both sides so that there aren't any unforeseen fees or charges for work not discussed upon signing of a contract.