FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide complimentary estimates. To understand exactly what you need, we’ll come by for a quick look. We also offer special discounts for first-time customers to show our appreciation. On top of that, our rates are highly competitive, with a variety of service packages tailored to fit your needs and budget.
- What is your typical process for working with a new customer?
When we reach the customer’s location, we perform a detailed assessment of the locks and security systems and provide the best possible price. If the price is agreeable, we’ll move forward with the service.
- What education and/or training do you have that relates to your work?
We are certified locksmiths, and our hands-on training has given us valuable real-world experience and practical skills that come only from working with actual locks and security systems.