FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We access 3.49% transaction fee on all credit & debit card transactions. We do offer Military discount . We have a minimum fee for the job. Our prices typically include labor, material, taxes, cleaning up. We offer warranty and stand behind our product and repair process.
- What is your typical process for working with a new customer?
Typical process is when a customer reaches out and we set up a free estimate / consultation at the worksite (most of the times it’s the customer’s house). 99% of times we are able to provide the quote right on the spot after we evaluate and measure the windows and glass door. After which if or when the customer moves forward with the job we set up an installation date. We never take the windows off the customer’s property! All the work is done onsite! Windows are never boarded! And we are constantly present on the job site all the time in case of any unexpected situations. Once the job is completed we collect the payment.
- What education and/or training do you have that relates to your work?
KENNEDY GLASS DOORS AND WINDOWS REPAIR is a leading glass repair, replacements and Emergency Services provider for businesses and homeowners all over Virginia (VA) Maryland and DC area. Whether you own a small store or a big corporate office, you live in a small apartment or a big mansion; you would agree that windows at your place make a big impact. We are ready to assist you 24/7 - any time to provide any glass service or product that is required for your location. We are a leading Emergency Glass Services and Emergency Board Up Services provider in Virginia (VA) Maryland and DC.