FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge $70 for a 1-hour initial on-site consultation, but I am happy to do a free consult by phone. If a new client schedules an initial appointment for the usual 3 or 4 hour block of a typical organizing session there is no consultation fee. Additionally, if I complete the initial consultation and I also am hired to complete the job, the $70 consult fee will be CREDITED to the first scheduled appointment.
- What is your typical process for working with a new customer?
If I have not done an on-site consultation before the first Organizing session, I will talk with a new client by phone to get details about their project, including but not limited to, what is motivating them to start the project at this time, what are their goals, budget, and time frame. I will also ask for photos of the space(s) to be addressed, if relevant. Furthermore, I will provide information about how Organizers work in general and myself in particular. Then I will discuss my fees, cancellation policy, and send an example of my client agreement for them to review and ask questions before the actual appointment.
- What education and/or training do you have that relates to your work?
I have a background as a Mental Health Professional which is very helpful in working with clients who want to change their habits in order to maintain the gains that they make in their spaces and processes. I have been a member of the National Association of Productivity & Organizing Professionals (NAPO) since 2008 and I have earned specialist certificates in the following areas: residential organizing, life transitions, and workplace productivity. In addition to having access to archival educational resources, several times a year I will enroll in a webinar to improve my skills in a particular area.