FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair, transparent pricing with no hidden fees. Our rates vary depending on the size of your space, the level of cleaning needed (standard vs. deep), and the type of service (one-time, move-out, recurring, etc.). We’re happy to provide free, no-obligation quotes after a quick assessment. We also offer: ✅ Discounts for recurring services (weekly, biweekly, or monthly) ✅ Special rates for first-time cleanings or bundled services ✅ Flat-rate options for move-in/move-out jobs and offices No surprises—just honest pricing and exceptional results. Contact us today for a customized quote!
- What is your typical process for working with a new customer?
Initial Contact & Free Quote We start by learning about your needs—home size, service type (standard, deep, move-in/out, office, etc.), and preferences. We then provide a clear, customized quote with no hidden fees. Scheduling Once you’re ready, we’ll schedule a convenient time that works for you. We offer flexible slots, including weekdays and weekends. Cleaning Day Our trained, trusted cleaning professionals arrive on time with all necessary supplies and eco-friendly products. We follow a detailed checklist and focus on delivering spotless, high-quality results. Walkthrough & Satisfaction Check If you're available, we’ll walk through the space with you after the cleaning to ensure everything meets your expectations. Ongoing Service (Optional) We offer recurring cleaning plans for clients who want to maintain a clean, stress-free home or office.
- What education and/or training do you have that relates to your work?
Our team at Sweet Mind Cleaning Service is trained in professional residential and commercial cleaning techniques, including: ✅ Proper sanitation and disinfection practices ✅ Deep cleaning and move-in/move-out protocols ✅ Use of eco-friendly and non-toxic cleaning products ✅ Specialty services like carpet care, window cleaning, and Airbnb turnovers Each team member is trained to follow detailed cleaning checklists, safety procedures, and quality control standards to ensure consistent, high-level results. We also stay up to date with CDC guidelines and industry best practices to provide safe and effective cleaning services.