FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is per project or hour in some cases. It is hard to put a price on something as each request is different. However, we do offer flat rate start up packages for new businesses, or old businesses that need a make over. Ask us about them!
- What is your typical process for working with a new customer?
The typical process begins with a meeting in person or via phone. We like to get to know our customers on a personal level before starting the process of any project. All projects start out with our brand research team, providing the necessary details to enlighten our knowledge about the service or brand provided. Areas we dive into are: competition, consumer insights, sales, demographics, outreach, brand identity, and other necessary elements of the project. After research our team will begin design and development. Meetings and phone conferences will be executed as needed. Our team will work diligently to provide the project by the deadline agreed upon in the contract.
- What education and/or training do you have that relates to your work?
Everyone that works on our team has a college degree. We have sifted through many many talents to find the ones we believe to be the best as well as grow with us.