Encore Appliance Repair

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Introduction: Encore appliance was founded in two principles: First is to serve our customers’ priority by providing honest, quality, and dependable professional appliance repair at affordable price to everyone in the friendliest manner possible. 2nd is to create a service environment where they believe that their appliances will be repaired by a knowledge technician that cares and treats their property with respect. At Encore Appliance repair, we are constantly learning and training our technicians another to keep up with the increase changing in the appliance world.

Overview

Hired 6 times

Background checked

1 employee

5 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

Featured Projects

88 photos

Specialties

Appliance type

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.7

10 reviews

5

90%

4

0%

3

0%

2

10%

1

0%

Thumbtack Customer

Sep 17, 2021

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From Google

Jonas repaired our freezer. He was professional, repaired very quickly, and the cost was very affordable. We will use them again for any need we may have!

Encore Appliance Repair's reply

Hello Lindsay, thank you for the wonderful review. We at Encore appliance were very happy to have had the opportunity to fix your freezer in a timely manner. We look forward to keeping your appliance running. Thank you!

Monique J.

Oct 13, 2021

I would not trade Encore Appliance repair for any other company. I like when someone professional and responsible. Encore Appliance repair is the best.

Encore Appliance Repair's reply

Hi Monique, Thank you for your five star reviews. I also want to thank you for given us the opportunity to replce LG refrigerator compressor. We at Encore Appliance repair always strive to keep it professional and responsisble. Best regards, Encore Appliance Repair.

Cheeks A.

Sep 22, 2022

I had a whirlpool washer that the timer was off and caused my washing cycle to be off and it did some other weird things. I called Encore Appliance, the tax that worked on the washer knew exactly what was wrong. He was able to fix the timer and my washer works like new again. After he cared for the machine as if it was he own and he made sure that he left the area clean. I was impressed by his knowledge of the appliance. I was going to buy a whole new washer but I’m so glad that I did not have to buy one. Thank you so much Encore Appliance Repair😊

Komeko G.

Sep 27, 2022

Encore appliance demonstrated what I call the triple P’s Prompt! Professional ! Proficient! Bravo Encore!! Thank you!

Andre B.

Oct 3, 2021

Encore Appliance came out to my house and fixed my Samsung refrigerator ice maker issues and my dryer not heating problem. I had multiple companies come out and troubleshoot my refrigerator and couldn't get the ice maker to stop freezing up. Encore came out and explained why it wasn't working and fixed the issue same day. He gave me a good price on fixing it and my dryer. I would highly recommend Encore Appliances to anyone looking for appliance repair help.

Encore Appliance Repair's reply

Hello Andre, Thank you for your five star reviews. we were very happy that you give Encore appliance the opportunity to repair your Samsung Ice maker and your dryer. Our priority is to serve our customers’ priority by providing honest, quality, and dependable professional appliance repair. Thank you, Encore appliance.

Credentials

Background Check

Jonas Joseph

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We used standarddized industry labor guides as the basis for establising pricing for repairs in other to give customers peace of mind by given the complete repair cost before the repair started. Our service fee is $79 to diagnose the first appliance, $35 for the second appliance, and if you have a third appliance is free of charge. These rates applied only to standard appliances. All high end appliances are set at $99.00.
What is your typical process for working with a new customer?
When working with a new customer the typical process is to obtain baisc information, spend a few minutes to listen, and go over any concerns the customer may have. In addition, we keep the customer up to date in every step of the way.
What education and/or training do you have that relates to your work?
I'm a trained and EPA certified technician under section 608 of the Clean Air Act. This is required for for technicians whom maintain, service, and repair on hvac and appliance repair equipemnt that could release refrigerants into the atmosphere. Our universal certification number is 842943133315. In addition, our appliance repair business is fully licensed.