FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free inspections. We accept all forms of insurance and will work with your insurance company to ensure your home is returned to its original condition.
- What is your typical process for working with a new customer?
We start off with scheduling a time to come out and perform an inspection. During this time, we will assess the situation and walk you through the process. We can usually start work right away or within a few hours. Our team of compassionate and dedicated professionals is with you every step of the way to ensure your home is restored to normal.
- What education and/or training do you have that relates to your work?
Our team is IICRC certified in water, smoke, fire and mold damage restoration for both residential and commercial buildings. We stay up to date on all the latest trends in our industry through a strategic relationship with one of the best training academies in the country.