FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At RGK Electric, we offer free estimates so you know exactly what to expect before any work begins. Our pricing is fair, competitive, and based on the specific details of your project. ✅ No charge for estimates ✅ No hidden fees ✅ Upfront pricing before any work starts We believe in honest communication and quality service—no surprises, just reliable electrical work you can trust.
- What is your typical process for working with a new customer?
At RGK Electric, we make the process simple and stress-free: 1. Initial Contact – We review your request and reach out quickly to discuss your project and answer any questions. 2. Free Estimate – We offer a free, no-obligation estimate based on your needs, either over the phone, by photo, or with an on-site visit if needed. 3. Scheduling – Once approved, we schedule the job at a time that works best for you. 4. Professional Service – Our licensed and insured electricians arrive on time, complete the work safely, and clean up when finished. 5. Follow-Up – After the job is complete, we check in to make sure everything meets your expectations. Our goal is to provide top-quality work and excellent customer service every step of the way.