FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that pricing is transparent and based on the complexity of their situation. There are no hidden fees. Quotes are provided upfront, and any additional services are discussed before moving forward.
- What is your typical process for working with a new customer?
Our process starts with a consultation to understand your situation and business structure. We then review your documents, provide a clear quote, and outline the next steps. Once engaged, we handle the work accurately and keep you informed throughout the process. We also provide guidance to help you stay organized and compliant moving forward.